Tips on assistance and repair for your Dolphin Master pool robot
On behalf of ZavattiShop.com, I want to welcome you to the largest e-commerce site on the web dedicated to the world of swimming pools! I'm Danny, and after countless emails received and advice provided in over 30 years of working with my family, I'm here to help you solve any problems your Dolphin Master robot might have.
First, I'd like to give you a general overview of the different features of each Dolphin pool robot in the Maytronics series that is the focus of this discussion:
- Dolphin Master M3: complete cleaning of the pool bottom, including hard-to-reach corners between the bottom and wall; it is designed for cleaning pools up to 10 meters long;
- Dolphin Master M4: cleans the bottom, walls, and waterline, suitable for pools up to 12m long. Equipped with a TIMER for weekly pool cleaning programming and delayed start setting;
- Dolphin Master M5: full cleaner with remote control, for pools up to 12-15m long. Double traction motor. Cleans the bottom, walls, and waterline.
After discussing purely technical aspects, let's get to the heart of the matter: how do you request assistance for your Dolphin Maytronics pool robot from our authorized ZavattiShop.com center?
First, all you have to do is fill out the form or contact me directly in one of the following ways: send me an email at info@zavattishop.com, write me a message on WhatsApp with a description and photo of your model, or call me at 334/1491755. I also want to emphasize that, with my online store, I am an authorized Maytronics center for sales, assistance, and spare parts!
In practice, as soon as the check-up request for your Dolphin pool robot arrives, our specialized Maytronics technicians will test the cleaner in all its parts with a two-phase program: one phase is completely dedicated to digital diagnostics, where the operating hours and any errors recorded in the robot's life will be checked; the other phase involves water testing to verify and test mechanical problems. Once the inspection of your Dolphin Master series is complete, we will send you a quote for your Maytronics pool robot.
If you accept our repair proposal, within 48 hours, you will receive your perfectly functioning pool robot with an exclusive 12-month warranty on the work performed. Should the repair be costly, the Maytronics staff will recommend a new Dolphin robot with suitable features for cleaning your pool.
That's all for now, but I'm always available online and by phone, whenever you need advice and information about your Dolphin pool robots.
Hello from Danny!
How to request assistance? Nothing could be simpler! Just fill out the request form.