Official pool robot service center
A robotic pool cleaner is an essential tool for anyone with a pool, helping to keep it clean with ease.
You cannot afford to be without your robot, especially in the middle of summer. It needs to be taken care of to always function correctly.
A robotic pool cleaner is a machine composed of electronic and mechanical parts; very often, regular maintenance is enough to prevent sudden breakdowns.
A general overhaul every 2-3 seasons is recommended to keep it performing at its best.
But where should you take your robotic cleaner for service?
Danny, owner of the official Dolphin service center for Italy, answers.
What if the robot suddenly stops working in the middle of summer?
You don't have to worry too much in this case. Zavattishop guarantees collection, repair, and redelivery within 1 week.
What are the service costs?
If your robot is under warranty, you pay nothing; just present the purchase receipt showing the cleaner's serial number.
If the robot is not under warranty, you only pay for transport and the check-up.
When is it worth repairing the robot?
Repairing the cleaner is always worthwhile when there are mechanical problems that can be solved by changing certain components at affordable prices, especially if the machine has not exceeded 2500 hours of operation.
However, if it's an engine problem and the robot is out of warranty, it's better to evaluate carefully.
The repair is always guaranteed for 12 months, but if the machine is very old, it might be worth considering a replacement.
The Zavattishop team will guide you in this choice, offering clear solutions.
How to request service?
Nothing could be simpler! Just fill out the request form.
As soon as you send the form, our office will contact you to define the date and procedure to follow for collection.
We take care of everything; the only thing the customer needs to do is carefully package the cleaner, placing it dry in a box well protected with bubble wrap.
To clarify your ideas, you can watch the video tutorial "how to pack the robotic cleaner for service":
How to request service?
On the next working day after collection from the customer's home, the robot is delivered to us.
It is then inspected, and within 24 hours, we send the quote to the customer via email.
Who inspects and repairs the robots sent for service?
Our technicians are trained directly by the parent company Dolphin Maytronics, which provides refresher courses every year and issues attendance certificates to participants. If the quote is not cost-effective, we will propose a new model.
Trust Zavatti with confidence, the official Dolphin Maytronics Italy repair center.