1. DEFINITION AND SCOPE OF THE CONTRACT
1.1 - This agreement ("Agreement") is a distance contract pursuant to Art. 50 and ss. Legislative Decree no. September 6, 2005, n. 206 ("Consumer Code"). The Contract for the sale of goods between Zavattishop.com of Zavatti Srl, with registered office at Via Abetone Brennero Poggio Rusco MN 144 and MN headquarters in Poggio Rusco Via Abetone Brennero, 144, CF 02386910208, P.I. 02386910208 ("Zavattishop") and the customer ("Customer"). The Contract is concluded directly through the acceptance by Zavattishop.com a proposal for purchase from the customer by telephone or via the internet in Zavattishop.com website (the "Site") and / or through other systems of distance marketing of Zavattishop, on the basis of the procedures described in Article 3.
1.2 These general conditions of sale ("Terms") and, in particular, the information referred to in Arti. 52 of the Consumer Code repeated on the phone to the customer and on the Site, shall remain valid and effective until they are modified and / or supplemented by Zavattishop.com. Any changes and / or additions to the General Conditions shall be effective from the date that will be communicated to the public and will apply to sales made after that date. The current version of the General Conditions is available on the Site
The selling prices of the products shown on the Site and / or through any other means of distance marketing of Zavattishop include VAT and all other taxes. Delivery costs are indicated on the Site and / or through any other means of distance marketing of Zavattishop and, in the case of telephone orders, repeated by the operator to the customer Zavattishop.
3. METHOD 'OF PURCHASE AND PAYMENT
3.1 - The Contract by telephone is executed by the customer is (having contacted by phone Zavattishop and formulated at that meeting, a proposal to purchase and also provides the operator with the data required for the registration of his name, of 'purchase order and preferred method of payment) that the proposal is accepted.
3.2 - In the case of purchase proposals submitted via the Site by Zavattishop the customer will receive an e-mail summary, which will be informed that your purchase proposal is being prepared and will be considered accepted, unless otherwise communication- transmitted by mail or by phone Zavattishop within 3 (three) calendar days of receipt of the e-mail summary. After that date, the Agreement via the Internet is to be considered completed.
3.3 - The customer will be allowed to choose one of the following methods of payment:
NOT DELIVER INVOICE, BUT SIMPLE TAX RECEIPT, UNLESS IT IS MADE EXPRESS REQUEST.
TRANSPORT COSTS SHOWN REFER ONLY TO ITALIAN TERRITORY.
4. DELIVERY OF PRODUCTS - COMPLAINTS
4.1 - Zavattishop delivery of the products to the address indicated by the Customer within 30 (thirty) days after the conclusion of the Contract.
4.2 - Any complaint will be forwarded to the following address: Zavattishop of Zavatti Srl - Via Abetone Brennero, 144 - 46025 Poggio Rusco MN-
If the courier responsible for delivering the goods at home can not find anyone in the house, leave a notice of non-delivery, and attempts to deliver the goods the next day. If the second attempt is successful, the order is put in storage at the local branch. And 'possible return of the consignment by contacting the office at the phone number that you will find on notice left by the courier.
OPENING OF STORAGE CHARGES ARE PAID BY THE CUSTOMER AND MUST BE PAID TO THE COURIER AT THE TIME OF DELIVERY. COURIER DELIVERY "TO TAIL" of the vehicle. LIFTING THE SERVICE OF PACKAGES AND FLOOR 'AVAILABLE UPON REQUEST SUBJECT TO ADDITIONAL COSTS (+ € 35.00.
5. AVAILABILITY OF PRODUCTS
Zavattishop accepts customer orders for the quantity of products requested in stock. Therefore, the acceptance by Zavattishop of the purchase proposal forwarded by the Customer is subject to stock availability of the products. Zavattishop agrees to promptly notify the Customer any unforeseen breakdown in stocks due to excess demand or other causes.
6. WARRANTY AND SUPPORT
For products purchased by the customer are applicable to Zavattishop rules on guarantees and assistance relating to the sale of consumer goods.
One year, when sales to business or profession (subject to VAT) (ex art. 1495 cc);
Two years, if described as fiscally sold to private (D. Leg. 206/2005).
7. CUSTOMER OBLIGATIONS
The Customer represents and warrants that: to be a consumer in accordance with Art. 3 of the Consumer Code, to be an adult, that the data supplied by the same for the execution of the Agreement are true and correct.
8. RIGHT OF WITHDRAWAL
8.0 - Who can apply: The right of withdrawal does not cover every buyer. The first limitation is its application only to consumers. Despite past attempts to interpret such extended term, it is well established that this term can only identify the natural person who is acting outside of their professional activities. The Civil Code, in fact, describes it this way: "the consumer is a natural person who is acting for purposes unrelated to business or professional activity" (Art. 1469a). In essence, companies and professionals with VAT can not claim the right of withdrawal for purchases made in that capacity.
8.1 - The Customer is entitled to withdraw from the contract without penalty and without specifying the reason, within 10 days of receipt of goods. The Client may exercise the right of withdrawal, within that period, manifesting through a written notice at the registered office of Zavattishop in art. 4, to be sent by registered letter with acknowledgment of receipt or by telegram, telex, electronic mail or fax.
8.2 - Customers wishing to exercise the right of withdrawal must return the products to the address indicated on the invoice following the instructions included therein, within 10 days of receipt of goods. Pursuant to Article 55, second paragraph, of the Consumer Code, the customer is not entitled to withdraw in the following cases:
• Using any part of the fine and any supplies
• The lack of external and / or internal packaging;
• The absence of elements of the product (accessories, cables, manuals, parts, etc ...);
• Damage to the product for reasons other than transportation
• may not exercise the right of withdrawal customers who purchase with VAT
• Supply of products tailored or personalized or which by their very nature, can not be returned or are liable to deteriorate or expire rapidly
• Products ordered specially for the customer to suppliers or products used, refurbished and repared.
• In the case above, Zavattishop will return to sender the property purchased by charging the same shipping
8.3 - The costs of returning goods are the responsibility of the customer. Zavattishop return within 20 days from the date of receipt of the goods by the customer: the full price paid by the customer in case of return of the product complete with all its parts and functions, ie the part of the price equivalent to the product actually returned by the customer who has used the product in any appreciable way and / or likely to significantly diminish the value.
• The merchandise must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, cables, etc..) To limit damage to the original package, we recommend, when possible, to enter into a second box should be avoided in all cases the attachment of labels or tape directly on the original packaging of the product;
• The shipment until the certificate of receipt in our warehouse is under the responsibility of the customer;
• Zavattishop not responsible in any way for damage or theft / loss of goods returned by uninsured shipments.
The repayment will be made by e-coupons to spend in our website.
We reserve the right to change without prior notice, in whole or in part, the characteristics of our products.
Attested by the published price at the time of the order, any changes from time to time, cancel and replace the previous one.